Data protection

This website collects and records visitor session and interaction data. This information is used to improve the content and ergonomics of the site’s pages. Cookies may be used for this purpose. Data collection on this website may be suspended at any time. Your objection will be recorded in the form of a cookie with no link to your identity.

Personal information

Personal information is data concerning the personal or material situation of an identified or identifiable natural person. This includes, for example, your name, telephone number and address, as well as all the information you give us when registering and creating your customer account.

Gathering, processing and using your personal information.

We collect, store and process your data in order to process your order and to provide any warranty services, for our services, for technical management and for our own marketing purposes. Your personal data will only be passed on to third parties if this is necessary for the performance of the contract or for billing purposes, or if you have given your prior consent. As part of the order processing, the service providers we appoint receive, for example, the data required for the order and its processing. Our service providers are only entitled to use the data transmitted in this way to carry out the task entrusted to them. Any other use of the information is expressly prohibited.

To process your order, we need your exact name, address and payment details. We also need your e-mail address so that we can acknowledge receipt of your order and communicate with you. We also use it to identify you (customer login). You will also receive confirmation of your order and shipment at your e-mail address.

We delete your personal data – insofar as their deletion does not conflict with legal retention obligations – when you have asserted your right to deletion, when the information is no longer required for the purposes for which it was stored, or when its storage contravenes other legal provisions.

All personal data collected via a Diamant Limousines website may be combined with data on the same person obtained by Diamant Limousines in another context (e.g. when sending a competition entry form or making online purchases). In addition, Diamant Limousines reserves the right to supplement the data collected through professional mailing list vendors with additional information (household size, home ownership, age, income category, etc.) and to use it for marketing purposes.

Newsletter

To send you our newsletter, we use what is known as the opt-in procedure, i.e. we will only send you a newsletter by e-mail if you have previously and expressly confirmed that we should activate our newsletter service for you.

If you no longer wish to receive newsletters from us, you can cancel this service at any time. Each newsletter contains a link enabling you to unsubscribe. You can also ask our service center to reactivate the newsletter at a later date.

Customized advertising

The information you provide helps us to improve your shopping experience by offering you a user-friendly, personalized service. To do this, we use the information you send us and the data that is automatically generated by our system to design personalized advertising targeted to your interests, for example, through newsletters or advertisements recommending certain products. We rely on available data such as e-mail acknowledgements, information about your computer, Internet access, operating system and platform, your order history, the history of services you have requested, the date and time you visited our site, and the products you viewed.

We use this information in pseudonymous form only. Our aim is to provide you with more useful and interesting advertising. This is why the evaluation and analysis of the data we collect about you in pseudonymous form helps us to avoid sending you random advertising. To this end, we also check which of the advertising e-mails we send you have been opened by you, to avoid sending you unnecessary e-mails.

You are deemed to have agreed that diamant-limousines.ch may use the information you have provided and other data stored in your customer account, as well as usage data in pseudonymous form, so that we can send you personalized advertising and/or present you with special offers and services.

If you do not wish to receive personalized advertising, you can refuse it. To do so, simply inform our Customer Service department by e-mail, telephone or post.

Competitions, market research and opinion polls

In contests, we use your personal data to notify you of your winnings and to send you advertising about our offers. You will find detailed information, where applicable, in the conditions of participation for each competition.

We also use your personal data for market research and opinion polls. It goes without saying that we only use this data anonymously, for statistical purposes and for the exclusive use of Diamant Limousines. Your survey responses are neither published nor passed on to third parties. We do not save your survey answers together with your e-mail address or other personal information.

diamant-limousines.ch uses so-called “cookies”. These are small text files that are stored locally on the user’s computer and enable us to recognize him/her the next time he/she visits our website. Cookies are used to analyze user behavior and are evaluated to improve our offer and content in line with the customer’s specific needs and expectations. Most of the cookies we use are deleted from your hard drive at the end of the browser session. Other cookies remain on your computer, enabling us to recognize you on your next visit. You can block cookies in your browser’s “Tools” (Explorer) or “Preferences” (Safari) menu.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google ads

This website uses Google Remarketing, a service provided by Google, to serve ads on the Internet. For this purpose, information about your browsing habits during visits to our website is collected in anonymous form and stored on your computer by means of text files known as “cookies”. On the basis of the information stored in the cookies, external service providers, including Google, display advertisements on the pages of our website.

Facebook (“Like” button)

Our websites integrate plug-ins from the Facebook social network, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize Facebook plug-ins on our websites by the Facebook logo or the “Like” button. You’ll find an overview of Facebook plug-ins here. When you visit our website, a direct connection is established between your browser and the Facebook server via the plug-in. Facebook stores the information about your visit to our website together with your IP address. If you click on the Facebook “Like” button while logged in to your Facebook account, you can link the content of our site to your Facebook profile. In this way, Facebook can integrate your visit to our site with your user account. Please note that, as the operator of the pages on our site, we have no knowledge of the content of the data transmitted or how it is used on Facebook. Further information on this subject can be found in the Facebook Privacy Policy.

Payment security

When you place an order or access the personal data in your customer account, the SSL security server software performs 128-bit encryption of the information entered before transmission. This is the standard used by banks for all online transactions, and offers the highest level of security currently available on the Internet. In these secure areas, the Diamant Limousines URL address then begins with https://, the “s” standing for “secured”. In addition, a closed padlock icon will appear in the lower right-hand corner of your browser.

myPOS is an electronic payment solution offering the security you’re looking for when processing online payments on the Internet. The certified payment platform guarantees secure, straightforward financial transactions with credit and debit cards, for both webshop operators and cardholders.